Integrity
We conduct business honestly, transparently and ethically.
About Sunward
Rooted in Africa. Made for you.
An East African team connecting people, places and possibilities. We bring local knowledge and personal care to every journey.
SUNWARD TRAVEL · EAST AFRICA & BEYONDOur story
Travel, safaris, holidays and events, connected by one team
Sunward Travel Services Ltd. brings together four connected services: Travel, Safaris, Holidays, and MICE & Events. Our Nairobi team coordinates East African journeys and international travel, supported by market presence in Bristol and Key West.
Travel covers corporate, family and individual arrangements, including flight enquiries, travel insurance guidance, visa assistance and ground transport. Consultants help establish the route, traveller needs and the arrangements to be confirmed before departure.
Safaris draw on destination knowledge across Kenya, Tanzania, Uganda and Rwanda. We help travellers and travel partners shape wildlife, cultural and scenic journeys around their interests, pace and budget.
Holidays connect Kenyan travellers and residents with destinations around the world. Beach stays, city breaks, family trips and longer touring ideas are developed into quotations with accommodation, transport and optional experiences clearly specified.
MICE & Events brings meetings, incentive travel, conferences, exhibitions and events together with the supporting travel logistics. Each proposal sets out the agreed scope, suppliers and next steps.
Whether planning a personal holiday, a business trip, a safari or an event, start with an enquiry. Your consultant will explain the options and confirm availability, pricing and terms before you commit.
Our core values
The foundation of every client experience
Partnership
Strong relationships are the foundation of our success.
Innovation
We embrace technology and continuous improvement.
Excellence
We pursue exceptional service in every client interaction.
Reliability
Our clients trust us to consistently deliver on our promises.
Sustainability
We support responsible tourism that protects people, wildlife and the environment.
Purpose
Our vision and mission
Our vision and mission define our purpose, guiding every journey we design and every partnership we build.
Our vision
To become East Africa’s most trusted and innovative destination management company, delivering world-class travel experiences through excellence, technology, sustainability and authentic African hospitality.
Our mission
To create exceptional travel experiences by combining destination expertise, innovative technology, professional service delivery, responsible tourism practices and meaningful partnerships that create lasting value for travellers, partners, communities and conservation.
Our team
People who make the journey work
Dedicated multilingual reservations and operations teams, highly trained driver-guides and experienced ground handlers work together so every programme runs smoothly.
Reservations & operations
Dedicated multilingual teams coordinating suppliers, timing and guest flow.
Driver-guides & tour leaders
Passionate ambassadors of East Africa with destination expertise and hospitality.
Ground handling excellence
Complete destination management from enquiry through departure.
Our promise
Exceptional experiences, end to end
At Sunward Travel, every itinerary is designed around one simple principle: deliver exceptional experiences through professionalism, innovation, reliability and authentic African hospitality.
Every journey reflects our commitment to quality, reliability and personalised service — from arrival to departure.
Start a conversation
Ready to plan with Sunward?
Tell us about your travellers, programme or personal journey. We will help shape a clear next step.