Meet and greet enquiries
Ask what arrival or departure assistance can be arranged at your airport. Confirm where the representative will meet you, how they will identify themselves and the contact to use if your plans change.
Travel
Airports can be demanding, especially for first-time visitors, families, senior travellers, groups and clients working with tight schedules. Sunward coordinates available airport support services to make arrivals, departures and onward transfers easier to manage.
Request airport assistance
Your arrangements
Ask what arrival or departure assistance can be arranged at your airport. Confirm where the representative will meet you, how they will identify themselves and the contact to use if your plans change.
Link the airport service with the correct onward vehicle, accommodation or meeting point. Share flight details and luggage needs so that the transfer brief matches the passengers travelling.
Organise passengers arriving on different flights into a workable movement plan. Identify a group contact and confirm whether each arrival needs a separate pickup or a coordinated departure.
Coordinate the airport leg with a domestic flight, rail journey, safari or business appointment. Discuss the time needed between services and confirm which parts of the connection are included in Sunward's arrangements.
Airport services
Helpful airport coordination for guests, executives and travellers who want a calm arrival.
Request airport assistance How it works
Share the details
Send your dates, party size and the arrangements you need. Include any fixed commitments or preferences.
Review the proposal
Check the services, supplier availability, quotation and conditions. Ask your consultant to clarify anything that is not specified.
Confirm the arrangements
Proceed only when you have agreed the scope and terms. Your consultant will explain the next steps for the selected services.
Airports can be demanding, especially for first-time visitors, families, senior travellers, groups and clients working with tight schedules. Sunward coordinates available airport support services to make arrivals, departures…
Plan the full journey
Before you confirm
Include the airport, travel date, flight number and passenger count. Explain whether you need arrival assistance, departure coordination, a transfer or help organising a group. Availability depends on the airport and service provider, and the quote must state the meeting point, service scope and charges. Airline assistance, security screening and immigration decisions remain with the relevant airline or authority.
